Accurate and timely documentation of medical services and maintaining security of the patient's protected health information are crucial to the success of any modern healthcare entity.

Health Insurance Portability and Accountability Act (HIPAA) of 1996, mandates confidentiality of patient related information. The quality of documentation of services to support insurance claims have a direct effect on the service provider’s reimbursement capabilities. Shortage of qualified medical transcriptionists, medical billers and coders, can hinder the physician’s ability to provide quality medical documentation, resulting in reduced reimbursements. Outsourcing medical transcription services has proven to be successful.